Managing Employees in a Unionized Environment

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Why is it that even the most successful organizations have difficulty managing in a unionized environment? Unionized employees believe that they can't be touched, and that if it is not in their existing job description then they don't have to do it. Sick time is used as an entitlement rather than a benefit and any form of coaching is seen as discipline and therefore challenged. No wonder, supervisors cringe at the site of the Shop Steward, and freeze in astonishment when an employee says 'no' to an instruction and walks away!

Most supervisors and managers do not know their rights and do not have the skills to manage these issues when they arise. They become at the mercy of their union and are left feeling disillusioned and frustrated.


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